Excellent
5.0
I recently moved to Bryson North Carolina and have been without glasses for a long time and I have Stigmatism in both eyes and am nearsighted. I had the coke bottle bottle glasses when I was 12 years old. Anyway I went here because they were 5 stars and I wanted a comprehensive eye exam. They were very nice and accommodating. I am still waiting on the glasses and the ones I ordered were quite expensive and take time to make. I will probably update on that later. But just the examination was very good and comprehensive, I liked that. Ok I received my glasses today, now it was quite a bit of a wait they told me that they ended up having to rework one of the lenses. Now I am home and realizing that my left lens is a little on the blurry side. So I am probably going to have to take them back and get them reworked again. However I am not really complaining because my eyes with the Stigmatism is quite severe so I can understand that and have no problem with that. Just overall I would say that everyone there is professional and very polite.
Wonderful personal service. I had an issue I was concerned about and Dr Hicks got me in immediately. After an exam Dr Hicks explained what was happening and eased my mind that I would recover with no lasting damage to my eye. Very professional staff and very caring.
Absolutely the most excellent eye health experience. Dr. Hicks and the staff are warm and caring.
One of the best eye doctors I have went to so far she actually listens and cares about your eyes. So now I have referred my husband to start seeing her also.
Very understanding as my child is special needs and she worked with us to get his eye care taken care of. Good selection of eyeglasses and services.
On a recent trip to Bryson City NC, to ride the Polar Express, I started seeing flashes in right eye. Read about it and contacted Mountain View Eye Center, Brandy Hicks. Received appointment the same day. Outstanding service! She took her time and located a retinal perforation. Returned home to Myrtle Beach next day and went to Coastal Eye Group. Walked in and was seen the next day after showing referral letter from Dr. Hicks. Was examined and Dr. Prinzi reconfirmed the retinal perforation. Again, another outstanding doctor. He took his time and immediately discussed and performed laser surgery. I was scared to death but he made the procedure painless and was very fast and efficient. Followed up with him today and was given the thumbs up 👍🏻. Future visits are scheduled to insure everything heals properly. I want to highly recommend both Dr. Hicks and Dr. Prinzi as true professionals who are very skilled. Both practices went above and beyond, saving my sight. Thank you, well done!
Outstanding care and service from Dr. Hicks and her staff.
i was visiting Cashiers, NC and had an eye issue. the rental agency gave me a couple of names and i called Dr. Hicks office on Wed. and was able to be seen the following day. Excellent staff care and the doctor was thorough and explained my issues very well. Thanks
I have went to a few eye doctors before getting into see Dr Hicks. She is absolutely amazing and found a eye infection that I had had for a long time. No one has ever taken the time and given me better eye care than she has. Her staff is amazing, just a great experience.
I can't say enough good things about this place. They're very friendly and Dr. Hicks takes the time to explain things to you so you can understand and she is happy to answer all of your questions. I highly recommend them.
My mom and I went to Dr. Hicks, for the first time yesterday. All the staff was extremely nice. . Most places are so use to doing there job, that's what they do and it becomes a routine. Dr. Hicks staff explained everything.
Dr. Hicks and her team are amazing. I'm dealing with some tricky eye issues right now and Dr. Hicks and team take fantastic care of me. It's involving many appointments, phone calls, follow ups, prescriptions, and they're super patient and supportive. I'm very grateful for them.
Finding the right optometrist is difficult, you need look no further, I have tried a number of other places prior to using Mountain View Eye Care and have been pleasantly surprised at their professionalism, care, and overall attention to detail.I currently am wearing the clearest prescription I've ever had. Thoroughly recommend.
VERY polite and professional. Highly recommend. Also felt the exam was WAY more in depth than the one I had received at the last place I went to and my old glasses were ill fitting and the wrong prescription.
Wonderful kind people. Knowledgeable. Professional. All around incredible experience.
Friendly staff and great atmosphere with a confident and caring eye doctor, highly recommended
Dr. Hicks is the best eye doctor in Sylva!!! Couldn't ask for better care.
Dr. Hicks is a very talented and dedicated doctor providing outstanding care and service for her patients with a well trained staff.Dr. Robert A Willson-Maitland, FL
Dr, Hicks and the Staff went above and beyond the call of duty. The eye drops I needed were not readily available and they called all the Pharmacy's in town till they found it for me! Thanks to ALL.